Last updated: July 18, 2023

Terms of Use

  1. Introduction. Welcome to the Daisy application and any other websites (including daisypet.ai), products or services owned or operated by Daisy Pet, Inc. (“Company” or “Daisy” or “Daisy Pet” or “we” or “us” or “our”) (collectively, the “Daisy Service”). To access the Daisy Service, you must at all times agree to and abide by these terms of use, including any additional guidelines, and any future modifications (collectively, these “Terms”). These Terms are a legal contract between you, a user of at least 18 years of age (“you” or “User”), and Daisy regarding your use of the Daisy Services.

    By accessing, installing, browsing, using or subscribing to, or registering for the Daisy Service (including any content created, uploaded, downloaded, copied, published, and propagated during the use of the Daisy Service), you acknowledge that you have read, understood, and agree to be bound by these Terms. If at any time you do not agree to these Terms, please terminate your use of the Daisy Service.

    Although Daisy Service is always striving to improve itself, it is not perfect. While Daisy makes reasonable efforts to ensure the information provided is accurate, Daisy cannot ensure the accuracy, completeness and reliability of any and all information, data or content on the Service. Therefore, You agree and understand that during Your use of Daisy Services, no content feedback can be used as any basis for any civil or commercial activities (ESPECIALLY CANNOT BE USED AS ANY BASIS FOR DIAGNOSING OR TREATING PET ILLNESSES AND/OR HEALTH CONDITIONS) performed by You and/or others, otherwise all risks that may arise from such activities and all responsibilities shall be borne by you, not by Daisy.

  2. Authorized Users. Your access to and use of Daisy Service is subject to all applicable international, national, federal, state and local laws and regulations. You represent and warrant that you will not use Daisy Service in any manner or for any purposes that are unlawful or prohibited by these Terms. The Daisy Service is not for persons under the age of 18. If you are under 18 years of age, then please do not use Daisy Service.

  3. Specific Features and Services. When using the Daisy Service, you may be subject to additional posted guidelines or terms and conditions applicable to specific services and features which may be posted from time to time (the “Guidelines”). All such Guidelines are hereby incorporated by reference into the Terms. In addition, your use of the Daisy Service is governed by the Daisy privacy policy available at [https://daisypet.ai/privacy] (the “Privacy Policy”), which is hereby incorporated by reference into the Terms, and you consent to the collection, use and disclosure of any personal information provided by you to use in accordance with the Privacy Policy.

  4. Changes. Daisy may revise this Terms from time to time. Although Daisy may include a notice on the home page of Daisy Service that the Terms has been modified, such notice may not remain in place for any extended period of time. Accordingly, you should review the Terms as posted on Daisy Service from time to time. Daisy Service after any revised Terms has been posted will constitute your acceptance of the revised Terms.

  5. Limited License. Subject to the terms and conditions of these Terms, Daisy hereby grants you a limited, revocable, non-transferable, non-exclusive, non-sublicensable license to use the Daisy Services (and all updates or upgrades provided) solely for private, non-commercial purposes in accordance with these Terms.

  6. Ownership; Proprietary Rights. The Daisy Service is owned and operated by Daisy. The content, visual interfaces, information, graphics, design, compilation, computer code, products, software, algorithms, services, and all other elements of the Daisy Service that are provided by Daisy (“Daisy Materials”) are protected by United States copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. For clarity, Daisy Materials do not include any User Content (defined below) or content from third party sites, whether Daisy Service provides a link to them or not. All Daisy Materials contained on Daisy Service are the copyrighted property of Daisy or affiliated companies and/or third party licensors. All trademarks, service marks, and trade names are proprietary to Daisy or its affiliates and/or third party licensors. Except as expressly authorized by Daisy, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, decompile, disassemble, reverse engineer, create derivative works from, or otherwise make unauthorized use of Daisy Materials.

  7. Restrictions. As a condition of your use of the Daisy Service, you will not use Daisy Service for any purpose that is unlawful or prohibited by these Terms. Access to Daisy Materials and the Daisy Service from territories where their contents are illegal is strictly prohibited. Users are responsible for complying with all local rules, laws, regulations and policies, including, without limitation, rules about intellectual property rights, the internet, technology, data, email, and/or privacy.

    Any use by User of any of Daisy Materials other than for private use is prohibited.

    You will not use the Daisy Service in any manner that in our sole discretion could damage, disable, overburden, or impair it or interfere with any other party’s use of the Daisy Service. You will not take any action that imposes an unreasonable or disproportionately large load on Daisy’s infrastructure. You will not intentionally interfere with or damage the operation of the Daisy Service or any user’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, worms, or other malicious code. You will not remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Daisy Service, features that prevent or restrict the use or copying of any content accessible through the Daisy Service, or features that enforce limitations on the use of the Daisy Service. You will not attempt to gain unauthorized access to the Daisy Service, or any part of it, other accounts, computer systems or networks connected to the Daisy Service, or any part of it, through hacking, password mining or any other means or interfere or attempt to interfere with the proper working of the Daisy Service or any activities conducted on the Daisy Service. You will not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Daisy Service. You agree neither to modify the Daisy Service in any manner or form, nor to use modified versions of the Daisy Service, including (without limitation) for the purpose of obtaining unauthorized access to the Daisy Service.

    Daisy Service may contain robot exclusion headers. You agree that you will not use any robot, spider, scraper, or other automated means to access the Daisy Service for any purpose without our express written permission or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Daisy Service. You will not utilize framing techniques to enclose any trademark, logo, or other Daisy Materials without our express written consent. You will not use any meta tags or any other “hidden text” utilizing Daisy’s name or trademarks without our express written consent.

    You will not deep-link to the Daisy Service and will promptly remove any links that Daisy finds objectionable in its sole discretion. You will not use any Daisy logos, graphics, or trademarks as part of the link without our express written consent.

    You will not send junk mail to other users of the Daisy Service, including, but not limited to unsolicited advertising, promotional materials or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, and petitions for signatures.

  8. Your Content.

    1. Prohibited Content. You shall not use the Daisy Service to create, upload, download, copy, publish or propagate any images, sounds, videos, data, text, information or any other materials or content (collectively, “Content”) that: (a) violates any rule, law, regulation or policy; (b) harms national interests, endangers national security or divulges national secrets; (c) incites ethnic or racial discrimination or hatred; (d) undermines the social stability; (e) contains obscenity, sexual connotation, pornography, gambling, violence, murder, or terror; (f) insults or defames others or infringes others’ lawful rights and interests; or (g) contains abusive or threatening information.

    2. License to Your Content. You hereby grant Daisy a worldwide, non-exclusive, irrevocable, royalty-free, fully-paid, perpetual, sublicensable (through multiple tiers), fully transferable license to use, distribute, reproduce, create derivative works from, publish, translate, publicly perform and publicly display any Content that you upload or publish to the Daisy Services (collectively, “Your Content”), in any format or medium now known or later developed for any purpose. Daisy can use Your Content in the App and in Daisy’s other products or services, and can transfer the license or authorization of using such information and content to its related companies and cooperation partners with no need to obtain your consent again. Daisy reserves the right to display advertisements and sponsorships in connection with Your Content.

      Daisy has the right to remove, at its sole discretion and without notice to you, Your Content if it infringes others’ rights and interests. Daisy has the right to suspend or terminate access to the Daisy Service to any user who uses the Daisy Service in violation of copyright law or other intellectual property law. All liabilities for damage for any claim for rights raised by the said third party shall be assumed by you, not by Daisy, and you shall compensate for all losses and damages Daisy incurs arising therefrom, including but not limited to economic losses and business losses.

    3. Representation and Warranty. You represent, warrant and covenant that at all times: (i) the Your Content does not infringe any third party’s intellectual property, right of reputation, right of name, right of privacy, moral rights and other lawful rights and interests; (ii) you own or have the necessary licenses, rights, consents and permissions for your use of the Your Content in connection with the Daisy Services and Daisy’s use of the Your Content pursuant to Section 8(b).

  9. Identity Authentication. Daisy uses many techniques to identify you when you register for and/or access, browse, use or subscribe to the Daisy Service. This verification is only an indication of increased likelihood that your identity is correct. You authorize Daisy, directly or through third parties, to make any inquiries Daisy considers necessary to validate your registration.

  10. User Account Information. You agree that the information you provide to Daisy upon registration and, at all other times, will be true, accurate, current, and complete. You also agree that you will ensure that this information is kept accurate and up-to-date at all times. When you register, you will be asked to provide a password. As you will be responsible for all activities that occur under your password, you should keep your password confidential. You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of your account ID, password), you will immediately notify Daisy. You will be liable for the losses incurred by Daisy or others due to any unauthorized use of your account.

  11. Communications; Notice. Under these Terms, you consent to receive communications from Daisy electronically. We will communicate with you by email or by posting notices on the Daisy Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Except as explicitly stated otherwise, legal notices shall be served on Daisy’s national registered agent or to the email address you provide to Daisy during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.

  12. Feedback. You may, but are not required to, provide suggestions, comments, ideas, or know-how, in any form, to Daisy related to the Daisy Services (“Feedback”). Any Feedback shall not be considered your confidential information and may be used by Daisy for any purpose. There shall be no obligation to provide compensation for use of Feedback.

  13. Third Party Sites. The Daisy Service may include links to other websites or services solely as a convenience to users (“Linked Sites”). Daisy does not endorse any Linked Sites or the information, material, products or services contained on Linked Sites or accessible through Linked Sites. Furthermore, Daisy makes no express or implied warranties with regard to the information, material, products, or services that are contained on or accessible through Linked Sites. Access and use of linked sites, including the information, material, products, and services on linked sites or available through linked sites, is solely at your own risk.

    Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Daisy Service are solely between you and such advertiser. You agree that Daisy will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Daisy Service.

    Daisy may make changes to or discontinue any of the content or services available on the Daisy Service at any time, and without notice. The content or services on the Daisy Service may be out of date, and Daisy makes no commitment to update these materials.

  14. User Content. You acknowledge and agree that: (a) Content is provided to you AS IS and that Daisy is not responsible for examining or evaluating Content created, uploaded, publish or propagate or otherwise made available by end users through the Daisy Services (“User Content”); (b) Daisy does not guarantee accuracy of any such User Content or that such User Content will continue to be available; (c) by using the Daisy Services, you may encounter User Content that you deem offensive, indecent, or objectionable and that such User Content may not be labeled as such; and (d) Daisy has no liability to you for any such User Content.

  15. Termination. You agree that Daisy, in its sole discretion and for any or no reason, may terminate any account (or any part thereof) you may have with Daisy. In addition, Daisy reserves the right to discontinue any aspect of the Daisy Service at any time, including the right to discontinue the display of any licensed content, linked or embedded content, Your Content or Third Party Content, either generally or in specific cases. For the avoidance of doubt, Daisy shall in no event be responsible for the deletion, losing of, or failure to store Your Content. You agree that any termination of your access to the Daisy Service or any account you may have or portion thereof may be affected without prior notice, and you agree that Daisy will not be liable to you or any third party for such termination. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of Daisy Service may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Daisy may have at law or in equity.

  16. DISCLAIMERS; NO WARRANTIES. WITHOUT LIMITING ANY OTHER PROVISION OF THIS SECTION AND IN ADDITION TO ALL OTHER PROVISIONS OF THIS SECTION, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Daisy EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE, WITH RESPECT TO Daisy SERVICE. Daisy MAKES NO WARRANTY THAT Daisy SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT Daisy SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. Daisy DOES NOT MAKE ANY WARRANTY OR REPRESENTATION AS TO THE USE OR THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF Daisy SERVICE. YOU ACKNOWLEDGE THAT Daisy SERVICE MAY BE SUBJECT TO OPERATING ERRORS OR DEFECTS INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, DELAYS, NON-DELIVERIES, ERRORS, SYSTEM DOWN TIME, MISDELIVERIES, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION, OR SERVICE INTERRUPTIONS. NO SUCH EVENT SHALL CONSTITUTE A BREACH OF THIS OR ANY OTHER CONTRACT ON THE PART OF Daisy, EVEN IF CAUSED BY THE NEGLIGENCE OR GROSS NEGLIGENCE OF Daisy OR ANY OF ITS AFFILIATES, EMPLOYEES, AGENTS, LICENSORS OR SUBCONTRACTORS.

    CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

  17. Indemnification. You agree to indemnify and hold Daisy, and its affiliated companies, and its suppliers and partners, harmless from any claims, losses, damages, liabilities, including attorney’s fees, arising out of your use or misuse of the Daisy Service, violation of these Terms, violation of the rights of any other person or entity, or any breach of the foregoing representations, warranties, and covenants. Daisy reserves the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims.

  18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Daisy OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS OR SUPPLIERS, BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT RESULT FROM YOUR USE OR THE INABILITY TO USE Daisy MATERIALS ON Daisy SERVICE, Daisy SERVICE ITSELF, OR ANY OTHER INTERACTIONS WITH Daisy, EVEN IF Daisy OR A Daisy AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, Daisy’S LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

    IN NO EVENT SHALL Daisy’S OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS OR SUPPLIERS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF Daisy SERVICE (WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE) EXCEED ONE HUNDRED DOLLARS.

    THESE LIMITATIONS SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF ANY PRODUCTS OR SERVICES SOLD OR PROVIDED TO YOU BY THIRD PARTIES OTHER THAN Daisy AND RECEIVED BY YOU THROUGH OR ADVERTISED ON THE Daisy SERVICE OR RECEIVED BY YOU THROUGH ANY LINKS PROVIDED ON THE Daisy SERVICE.

  19. Disputes and Arbitration.

    1. Disputes. For all disputes arising out of or relating in any way to the Daisy Service, you must first send a written description of your claim to Daisy Pet, Inc. to allow us an opportunity to resolve the dispute. You and Daisy Pet, Inc. each agree to negotiate your claim in good faith. If we still cannot resolve the dispute you may request arbitration if your claim or dispute cannot be resolved within 60 days. Please read this section carefully. It affects your legal rights. It provides for resolution of disputes through individual arbitration instead of court trials and class actions. Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery is more limited. Arbitration is final and binding and subject to only very limited review by a court. This arbitration clause shall survive termination of the Terms.

    2. Governing Law. By using the Daisy Service, you agree that the statutes and laws of the United States without regard to conflicts of laws principles, will apply to all matters relating to use of the Daisy Service. If we are unable to commence arbitration, you agree that any litigation shall be subject to the exclusive jurisdiction of the state or federal courts in Saint Paul, Minnesota and shall be subject to the laws of Minnesota without giving effect to any principles of conflicts of law.

    3. Arbitration Procedures.

      1. Any dispute, controversy or claim arising in any way out of or in connection with the Terms (including, without limitation: (1) any contractual, pre-contractual or non-contractual rights, obligations or liabilities; and (2) any issue as to the existence, validity or termination of the Terms) shall be referred to and finally resolved by binding arbitration administered by the International Centre for Dispute Resolution (“ICDR”) in accordance with its International Arbitration Rules in force as at the date of this Agreement (the “Rules”), which Rules are deemed to be incorporated by reference into this Section 19 and as may be amended by the rest of this Section 19.

      2. The arbitration tribunal (“Tribunal”) shall consist of three (3) arbitrators. The claimant shall designate one (1) arbitrator. The respondent shall designate one (1) arbitrator. The two arbitrators thus appointed shall designate the third arbitrator who shall be the presiding arbitrator. If within fourteen (14) days of a request from the other party to do so a party fails to designate an arbitrator, or if the two arbitrators fail to designate the third arbitrator within fourteen (14) days after the confirmation of appointment of the second arbitrator, the appointment shall be made, upon request of a party, by the ICDR in accordance with the Rules.

      3. The seat of the arbitration shall be Saint Paul, Minnesota, U.S.A. The language of the arbitration shall be English. This arbitration clause shall be governed by the laws of the United States, including the Federal Arbitration Act, and to the extent not inconsistent therewith, the laws of the State of Minnesota (United States).

      4. Any award of the Tribunal shall be made in writing and shall be final and binding on the parties from the day it is made. The parties undertake to carry out the award without delay. The arbitrator or arbitrators shall be empowered to award only those damages which are permitted by the Terms, subject to any disclaimers of damages and liability limits set forth in thee Terms, but the arbitrator or arbitrators shall not have the authority to reform, modify or materially change the Terms. The award rendered by the arbitrator(s) shall include costs of the arbitration, reasonable attorneys’ fees and reasonable costs for experts and other witnesses. Judgment on the award may be entered in any court having jurisdiction. The parties hereby irrevocably waive their right to any form of appeal, review or recourse to any court or other judicial authority insofar as such waiver may be validly made. The parties waive any right to apply to any court and/or other judicial authority to determine any preliminary point of law and/or review any question of law and/or the merits, insofar as such waiver may validly be made. The parties shall not be deemed, however, to have waived any other right to challenge any award.

      5. The parties agree that the arbitrator(s) shall have the authority to issue interim orders for provisional relief, including, but not limited to, orders for injunctive relief, attachment or other provisional remedy, as necessary to protect either party’s name, proprietary information, trade secrets, know-how or any other proprietary right. The parties agree that any interim order of the arbitrator(s) for any injunctive or other preliminary relief shall be enforceable in any court of competent jurisdiction. In addition, nothing in the Terms shall be deemed as preventing either party from seeking provisional relief from any court of competent jurisdiction, in order to protect that party’s name or proprietary rights. Nothing in this Section shall be construed as preventing any party from seeking conservatory or interim relief from any court of competent jurisdiction, including without limitation to protect either party’s name, proprietary information, trade secrets, know-how or any other proprietary rights.

  20. Miscellaneous.

    1. Waiver. A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of these Terms shall in no manner affect such party’s right at a later time to enforce the same. A waiver of any breach of any provision of these Terms shall not be construed as a continuing waiver of other breaches of the same or other provisions of these Terms.

    2. Severability. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

    3. Assignment. The Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Daisy without restriction.

    4. Survival. Sections 6, 8(b), 10, 11, 13, 16, 17, 18, 19, and 20 will survive any termination of these Terms.

    5. Headings. The heading references herein are for convenience purposes only, do not constitute a part of these Terms, and shall not be deemed to limit or affect any of the provisions hereof.

    6. Entire Agreement. These Terms are the entire agreement between you and Daisy relating to the subject matter herein and shall not be modified except in writing, signed by both parties, or by a change to these Terms made by Daisy as set forth in Section 4.

    7. CLAIMS. YOU AND Daisy AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO Daisy SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

    8. End-User Terms Required by Apple. If you have downloaded the Daisy Services mobile application (the “App”) from the Apple, Inc. (“Apple”) App Store or if you are using the App on an iOS device, you acknowledge that you have read, understood, and agree to the following notice regarding Apple. These Terms are between you and Daisy only, not with Apple, and Apple is not responsible for the Daisy Service and the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, then you may notify Apple and Apple will refund any applicable purchase price for the App to you; and that, to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third party claim that the App and/or your possession and use of the App infringe that third party’s intellectual property rights. You agree to comply with any applicable third party terms, when using the App. Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary of these Terms.

    9. Queries. You may contact us at the address below with any questions, complaints or claims regarding the Daisy Services:
      Daisy Pet, Inc.
      1434 Pleasant Ave. Saint Paul, MN 55116 USA
      Email: team@daisypet.ai

    10. DMCA/Copyright. If you believe that anything on the Daisy Services infringes a copyright that you own or control, you may file a notice with our designated agent:
      Daisy Pet, Inc.
      Email: team@daisypet.ai
      If you file a notice with our designated agent, it must comply with the requirements set forth at 17 U.S.C. § 512(c)(3). That means the notice must: (i) contain the physical or electronic signature of a person authorized to act on behalf of the copyright owner; (ii) identify the copyrighted work claimed to have been infringed; (iii) identify the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to let us locate the material; (iv) provide your contact information, including your address, telephone number, and an email address; (v) provide a personal statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (vi) provide a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.